Customer satisfaction, customer focus, efficiency and flexibility are our fundamental principles to support clients in their success in the best possible way, while preserving the value of national historic monuments.
We are therefore particularly pleased that our ongoing commitment has now been recognised by the BSI group with a frictionless certification of our quality management system to ISO9001:2015 (Certificate No. FS 606559).
The quality management system of our company group addresses the planning, production and delivery of our services, and documents our business processes and practices. This ensures that we are better able to satisfy the requirements and expectations of our customers, while at the same time improving the overall management of the company.
We aim to provide our clients with high-quality heritage advice and services, which satisfy their needs and expectations.
We aim to apply the highest levels of professionalism, integrity and consideration in our relationships, both internally with our staff and externally with clients, professional associates, subcontractors and suppliers.
We are pleased to now be able to document these core values through our ISO 9001 certification.